Shipping policy
Shipping Policy
Effective Date: February 9, 2026
Thank you for shopping with MR. DOGGIE. This Shipping Policy explains where we ship, estimated delivery times, and related terms.
1) Shipping Destination
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We currently ship within Canada only.
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We do not offer international shipping at this time.
2) Shipping Fees
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Free shipping is offered on all orders delivered within Canada.
3) Order Processing Time
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Orders are typically processed within 【1–2 business days】 after payment is confirmed (excluding weekends and public holidays).
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During peak periods, promotions, or high order volumes, processing may take longer.
4) Estimated Delivery Time
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After your order has been processed and dispatched, estimated delivery time is 3–7 business days within Canada.
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Delivery time is an estimate and may vary depending on your location, carrier operations, weather conditions, and other factors beyond our control.
5) Tracking Information
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If tracking is available, you will receive a shipping confirmation email with tracking details once your order has been dispatched.
6) Address Accuracy
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Please ensure your shipping address is complete and accurate at checkout.
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If a package is returned to us due to an incorrect or incomplete address, we may contact you to arrange reshipment. Additional handling or shipping charges may apply.
7) Delays, Lost or Damaged Packages
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If your order has not arrived within the expected timeframe, please contact us at 【Support Email】 and we will assist you in checking the shipment status.
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If your order arrives damaged, please contact us within 72 hours of delivery with your order number and clear photos of the packaging and item(s) so we can help resolve the issue.
8) Contact Us
For any shipping-related questions, please contact:
Email: 【Support Email】
Website: 【Website Domain】